Tag Archives: customer

HitBTC blocks customer accounts before the Key Test event

[ad_2][ad_1] Cryptocurrency exchange HitBTC has frozen its clients' accounts before an annual key test, according to various sources. On December 31, 2o18, the company responded to an open complaint on Reddit after the user accused them of having suspended their withdrawal requests. Redditor PEDXS has stated that it has diligently …

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Blockchain, insurance and customer experience

[ad_2][ad_1] The following is an opinion article written by Dimitris Hiotis and Aude Saint-Paul by Simon-Kutcher. The opinions expressed within the article are not necessarily those of the insurance industry. Blockchain is a topic from hype. But what can it really be used for? How can it really help the …

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Litecoin was transferred to the Bitcoin address, Coinbase has been indicted on social media for unnecessary customer support

[ad_2][ad_1] Coinbase, the largest exchange in the United States, has been put on trial due to an unnecessary cusotmer service experience. When Dustin Jindra, a user of Coinbase, accidentally sent Litecoin [LTC] in Bitcoin [BTC] address, Coinbase's customer service has given a standard answer stating that coins are not recoverable. …

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Blockchain Tech and customer loyalty

[ad_2][ad_1] Customer loyalty is one of the cornerstones of any successful company, which is why it is not surprising that many companies offer club memberships, frequent customer rewards, and many other incentives for loyalty programs to their customers. However, the massive multitude of clubs and programs can be frustrating for …

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