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In Korea, Estee Lauder, a famous American cosmetics brand, has been controversial about the breed.
According to the online community, Estee Lauder’s department store branch randomly delivered a different color product to customers who ordered a foundation set via an online mall, saying it was a “color not suitable for Asians.”
In the note attached to the product, this branch said, “Due to the nature of not being able to control the color directly, we will send it in the color that best suits Asian people.”
The dispute is spreading as the customer complains to the online community.
There are also reviews that claim to have had the same experience in online shopping malls that have sold this product.
A customer posted a product review saying, “When do you think if you buy all Asians in Korea and Asians will have dark skin?”
In this regard, an official from Estee Lauder said: “We are getting the background” and said: “We are taking this very seriously and sincerely apologize to our customers. We will try to strengthen our internal training to prevent this from happening again”. .
As the dispute escalated, the department store that sold the product in question closed the product sales page in the online mall.
(Photos = Online Community Acquisition, Yonhap News)
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