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Customers should continue to “use the different apps and online access to inspect their accounts,” Comdirect says. Direct bank clients can also easily deposit and withdraw cash at Commerzbank. The collaboration with the cash group will also be maintained. This means you can withdraw cash from Deutsche Bank, Postbank and HypoVereinsbank and their branches. Shell service stations are also part of the cash group.
Commerzbank savings accounts and other services cannot be used by Comdirect customers with their stored data. But that should change soon. “Even after the legal merger, mutual access to customer data is still not possible,” he says.
The integration could possibly take place next year.
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