LG U + Hwang Hyeon-sik-ho reorganized … “Find 3rd place escape engine for 10,000 years”

LG U +, which was converted to Hwang Hyeon-sik’s presidential system, carried out a reorganization next year following the executive staff. It is said to contain President Hwang’s intention to discover new activities suitable for the post-crown era to provide engines of growth and escape the “three in ten thousand years” in the field of telecommunications.

LG U + has created two new organizations. First, a “new business promotion section” was created by bringing together business organizations scattered across health, safety, education, advertising, content and smart data. Apart from the existing business, each new business sector strengthens skills and finds that the foods of the future are the top priority.

In addition, the “Customer Service Quality Innovation Center” was established by integrating existing quality improvement, home opening · AS and customer center organizations. It is an organization that accurately identifies and improves customer inconveniences and quickly reflects them into the business, and has been organized under the direct control of the CEO.

In addition to Netflix, which has entered Korea, various global OTTs (Over The Top Online Video Services) such as Disney Plus are expected to join in, and the consumer business organization has also been reorganized. The division between mobile and home has been removed and integrated into the “Media Contents Business Group”. It is about containing content differentiated from competitors on its platform and providing new services to subscribers without interruption.

Business-to-business (B2B) activity will also be strengthened. In anticipation of the expansion of the 5G (G) offering and the government-led digital new deal project, further business opportunities in the B2B area are expected to expand significantly, a dedicated B2B organization has been created under the “ New Business Group ”. It is a policy to guide the growth of the new business through the organization.

The FC division responsible for the development of service technology has been reorganized into the “technology division”. He strengthened the technology development function of all LG Uplus products and services and was tasked with exploring future technologies including artificial intelligence (AI) and big data. In this way, the company will focus on discovering technology-based businesses with high growth potential.
Reporter Park Hyung-soo [email protected]