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Blockchain has had a good run over the last decade and things seem to be rapidly evolving in the real world. However, there is still something missing, something that is stopping to go full blown.
Warning! We are going to have some technology but nothing to be afraid of.
So, Jakob Nielsen invented ten Heuristics for Usability that we selected five that can be applied to the blockchain technology that originally developed for user interfaces.
Visibility of the system status
Heuristics believes that the two main components for the quality user experience are communication and feedback. This is very true when it comes to blockchain because the technology itself is so complex that it sometimes understands that changes that affect users can not be communicated correctly.
The official definition states:
the system should always keep users informed of what is happening, through appropriate feedback within a reasonable time
Users should always know what is happening because time is a significant element in blockchain applications. We are all aware of the problems that the speed of transactions has provided us in particular this year.
User control and freedom
This simply means that users should have the power to influence change in the way the system works. Because democracy works because it allows people to be part of the change – or at least it eludes them to think about it.
It is important that users are able to find a thin line between anonymity and establish their online identity. Users should be able to check their identity and use the system without compromising their privacy.
Correspondence between the system and the real world
The way designers can establish trust is to find the right mix between the system and the real world. What this heuristic wants us to remove is that the system should speak the user's language "with words, phrases and concepts known to the user in place of the system language.
Error prevention
Neilsen states that:
even better than the good error messages is a careful design that prevents the occurrence of a problem in the first place. Eliminate conditions that are prone to errors or verify them and present users with a 'confirmation' option before committing to the action. "
Building a layer or barrier between the user and the ledger will keep errors to a minimum.
Flexibility and efficiency of use
One thing missing from blockchain applications is flexibility. Lack is a strong word but is more limited.
CONCLUSION
Blockchain enthusiasts agree that education and extension are crucial to breaking the ice that exists between the blockchain and the people. Human-computer interaction and usability professionals are the key to blocking mass adoption. As it becomes more transparent and reliable, the potential will be truly unlocked.
