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A South Australian mother unleashed an entire nation after a local service station north of Adelaide denied paying $ 10 simply because she had too many coins.
Amy Bivone this week expressed her anger directly on the Facebook page of the OTR Salisbury Drive Thru, which is located about 30 minutes north of the CBD, describing the shop as "shameful".
"$ 10 pieces of 50 cents pieces to get 2x 2-liter cans and 2 Bread for my kids at OTR, so I did not have to drag my two-year-old and 11-month-old through stores and have the car heats up just for a simple OTR job (sic), "said the post.
"(I) get to Salisbury Drive Thru OTR, I was the only car there, so they were not at all busy with customers.
"My 11-month-old child gets angry because he's tired and I was turned down by the service because the serving man did not accept my change."
The explosion immediately attracted the attention of other indignant customers willing to call the shop "heartless" and "outrageous", among other adjectives fueled by anger.
Despite the answer, the shop offered an apology to Mrs. Bivone, but also explained why – according to Australian law – her staff member did not legally act inappropriately.
"As stated in the Australian Government Currency Act 1965 (section 16), the payment of the currency is subject to the following restrictions, "said a store representative.
"If you use 5c, 10c, 20c or 50c coins, payment with money can not exceed $ 5. If you use $ 1 coins, payment with a coin can not exceed $ 10. If you use $ 2 coins , payment by money can not exceed $ 20.
"For example, if someone wants to pay a merchant with five cents, he can only pay up to $ 5 worth five cents and more than that will not be considered legal.
"We apologize for the fact that this has not been better explained to you in the store today and we will be sure to follow the store and the team member."
But Mrs. Bivone said that this is not good enough.
"How dare you not memorize the Australian Government's Currency Act, Section 16 of 1965, the next time I have two hungry and hungry children," she replied.
"OTR I do not want my money apparently, so I'll buy somewhere else thanks."
