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According to new complaints from Microsoft’s support forums in the US, the American company’s new Xbox Series X game console could shut down under certain circumstances.
It is annoying when you buy a new game and then the servers freeze or are unstable, making the game impossible. However, in the case of Microsoft’s new Xbox Series X device in the US, it’s not the games in question, but the console itself.
In a series of posts on Microsoft’s support forums in the United States, some Xbox Series X owners claim that their consoles shut down randomly.
They claim that when it tries to charge a game while charging, the Xbox device turns off. Players have tried installing the game by performing factory resets, but to no avail.
However, a common thread seems to point to Assassin’s Creed Valhalla and the latest Call of Duty as the game productions that led to Microsoft’s shutdown.
Previous generation Xbox games do not appear to cause this behavior. Some have indicated that perhaps the fault lies with the location of Microsoft’s Xbox Series X console in the United States.
If it is placed on a carpet, it can overheat and close due to this. Or maybe the company’s console in the United States was damaged in transit.
However, Microsoft hasn’t commented on the random shutdown of its device. If you have ordered Xbox Series X, we recommend that you consider this possible defect. What do you think about this? Do you think Microsoft’s game console’s flaw is software or hardware?
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