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After a rather chaotic year of COVID-19, an equally chaotic console launch followed. Numerous players were able to receive their PS5 on November 19, 2020. But even during the presale, several interested parties were left empty-handed. And many players who were able to pre-order on time are still waiting for delivery. This is especially true of Media Markt and Saturn clients.
On the official Facebook pages, the companies announced last Friday that there were delivery problems at the time. Saturn and Media Markt are in contact with Sony for further copies.
“Unfortunately, when the PS5 went on sale, we weren’t able to supply everyone with a console directly. But regardless of whether it’s delivery or pickup, we do our best to ensure everyone gets their console as soon as possible. The demand is very high and we are in close contact with the manufacturer to be able to make all pre-orders as quickly as possible. We want the console for all hobby gamers, for all professional gamers, for all of you ”, thus the identical statement of the retail chains.
It looks like more deliveries can be expected in the coming week. At least players are reporting phone calls in which they have received information from the support that a new delivery could arrive from Wednesday. Other sources speculate a refueling towards the end of November 2020, which with a little luck would also affect next week.
Consumer protection is expressed
In the meantime, consumer protection has also made itself felt. Customers who are currently affected cannot really be helped. However, consumer advocates are calling for stricter rules for prepayment.
“The problem with # Where is MyPS5: “Consumers are attracted to delivery dates, and it is obvious that suppliers raise hundreds of euros upfront. Whoever is now without money, without a console and without information is rightly angry “, was announced on Twitter.
What can pre-ordinators on hold now do? Not much, really. What Media Markt and Saturn do not have in their warehouses cannot be delivered. Due to the current market situation, canceling the order would not be a smart idea, as interested customers would have to queue. As we have reported several times, the PS5 is sold out all over the world.
About this
Gets expensive for impatient gamers: On eBay and Co, PS5 prices have skyrocketed in the past few days. Four-digit amounts are no longer rare. Sony recently announced that they can expect significant shipments before and after Christmas, so they can get around reseller prices.
If you still want to invest more money and hold the console in your hands sooner, make sure you don’t just buy the box. It is also not recommended to order from unknown retailers, as they may be fake stores.
More news on PS5.
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