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Apple has been fined for a very big problem with iPhones, a problem that has given many consumers a lot of problems, but that should no longer be an impediment for people to have a fair experience.
Apple said iPhone 8, iPhone 8 Plus, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max withstand contact with water to a depth of 4 meters for 30 minutes. but he did not say that only in laboratory conditions, not in the real world.
Apple hasn’t told consumers that if they swim with their phones in the sea, pool, or any type of moving water, any of the above iPhone models could be damaged because water gets inside and refuses to. honor your phone warranty. sold in Italy, fixed for this reason.
The Italian authorities were not very happy with this, so they decided to impose a 10 million euro fine on Apple, and force the company to inform all its customers that if they put their phones in the water, they break too. , the warranty is also automatically canceled.
According to the Authority, however, the messages did not clarify that these statements were true only in the presence of specific conditions, for example during specific laboratory tests and controlled with the use of static and pure water and not in the normal use of the devices by of consumers. . Antitrust also considered it appropriate to consider Apple’s refusal, in the post-sales phase, to honor guarantees when those iPhone models have been damaged by water or other liquids, thus depriving consumers of the rights they should have had. expect them from the guarantee or the Consumer Code “.
Apple is doing the same all over the world, European authorities consider the claims regarding the waterproofing of iPhone phones to be false, so we should see changes in their promotion, even in other countries of the world, at least if we live normally.
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