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Google fixed a bug in Gmail, which resulted in multiple emails being sent from accounts by mistake.
The bug came to light earlier this week when the Google forum was inundated with complaints, claiming that messages sent once were arriving over and over in the recipient’s inboxes.
A poster wrote: “My company uses Google Apps and we are tackling this big problem, it is about to start costing us business … We cannot afford to have our staff communicate with our customers in this way. Google Apps was not nothing but a disaster for us. “
However, Google said it solved the problem in a few days, with its Apps Status Dashboard showing that everything was fine with the email service.
“Duplicate emails should no longer be sent at this point and new messages you send now should not be affected by this problem,” Google employee MrEvan wrote on the forum.
He said the last duplicate email should have gone out at 22:27 Pacific time last night (6:30 BST).
MrEvan added: “I also have friends and professional contacts and I fully understand the value of those relationships and how very frustrating it could be to have disturbed some of those people unintentionally.”
“While I can’t resume messages with some sort of magical Undo Send, I totally agree with your situation. Please understand that the Gmail team has worked tirelessly to investigate this issue and fix it for you.”
IT PRO contacted Google for more details on why the defect occurred, but had not responded to our request at the time of publication.
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