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Cryptocurrency exchange Coinbase has publicly shared an internal letter rejecting an as yet unpublished article in the New York Times which it says will allege that black employees had “bad experiences” while they were with the company.
The letter, posted Thursday on the company’s blog, claims that NYT reporter Nathaniel Popper has interviewed current and former staff over the past few weeks and “will allege that a number of black employees and contractors named in the story have filed complaints with the company.” .
“In fact, only three of these people filed complaints during their stay at Coinbase. All of these complaints were thoroughly investigated, one through an internal investigation and two by separate third-party investigators, who found no evidence of wrongdoing and concluded the claims were unfounded. “
The letter, which was not signed but refers to the first person in places, appears to be an effort to eliminate the relationship problem by checking the narrative before it has even begun. “We have provided the Times with several recorded written statements. We have no control over whether and how the Times uses these statements (in whole or in part) in history, “Coinbase says.
The letter goes on to state that, despite the company’s “best efforts” to provide relevant information to Popper, Coinbase expects “the story will paint an inaccurate picture lacking full information and context.”
“Finally, let me be absolutely clear on these points: We are committed to maintaining a safe, supportive and welcoming environment for employees of all backgrounds,” says the anonymous writer (possibly CEO Brian Armstrong). “We do not accept intolerant behavior. And we are committed to the renewed membership, inclusion and diversity strategy that we launched earlier this quarter. “
The New York Times will publish the article in print Sunday and possibly earlier in online versions, according to the post.
The early article and the company’s early response are now building to be the second big PR hit for Coinbase this year, after a controversial blog post by Armstrong over the summer ruled that it would effectively block the most political activism in the workplace and would focus on “mission.”
The missive apparently came after internal protests erupted when the CEO did not publicly support the “Black Lives Matter” movement, but claimed that “black lives matter”. He subsequently compromised in a tweet.
At least 60 people took the opportunity to leave in September, including several executives, after Coinbase offered layoff packages to staff dissatisfied with the new position.
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