Amazon Prime Video Failure: Streaming Issues, So Watch Anyway

Dennis Steimels

From 8:45 pm on a Friday evening, users have complained on the Allestören.de website that the Amazon Prime Video streaming service is no longer working. And not on any device. Neither on the TV, nor on your mobile phone, tablet, game console or Apple TV. Apparently users all get the same error code 6085. It seems to be a rather unknown error code, because there is no information about it on the internet. One user now writes, “Amazon Prime Video Error Code 6085 prevents users from streaming live video to their TV or game console. It can also affect those who own Android TVs.”

“To fix Amazon’s error code 6085, users need to open a browser and continue streaming from there,” he continues. This can be done on laptops, tablets and of course on the mobile phone. The game console also has a browser that can be used to start streaming.

Amazon confirmed the outage at least during the broadcast of a football match on its official Twitter channel “Amazon Prime Video Sport”:

Amazon is currently investigating the issue and recommends trying another streaming device.

The Amazon Prime Video outage appears to be national, as the map from Allestören.de shows. Most of the reports come from major cities such as Munich, Frankfurt, Cologne, Düsseldorf, Hamburg and Berlin. There is also a particularly high number of failure reports from Great Britain and Austria. And even in the US, Amazon Prime Video doesn’t seem to be working at the moment, according to Allestören.de.

In this article we have summarized the known error codes and their problems and there we also tell you what you can do in general with the most common problems with Amazon Prime Video.

It appears that the problem is actually affecting only the Prime Video streaming service, the shopping site Amazon.de is working fine.