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On November 10, Microsoft launched the next generation of consoles with the launch of the Xbox Series X | S. While most gamers are playing their consoles running smoothly, there are sadly some who are experiencing some Xbox Series X issues.
The bad news for owners of Xbox’s most powerful next-generation system is that many users report occasional problems with its core features.
On an official Microsoft question page, a user started the discussion by stating that his Xbox Series X crashes while running certain games. According to the report, the console shuts down 5 to 10 seconds after shutting down and the problem is not fixed by reinstalling the games or restarting the console.
In case you missed it: Xbox Series X’s early freezing issues were not due to the console, but to inconsistencies with Xbox LIVE.
Several players have problems with Xbox Series X
This conversation was joined by several users who claim to be going through a similar situation. In the comments, users indicate that the console freezes and then shuts down even if it is properly ventilated.
Also, others indicate that this problem happens to them with digital versions of games, there are also those who report that it happened to them when using a title from the Xbox Game Pass catalog.
These reports were supported by GameSpot, They comment that a similar situation has happened to them, as the console turns off within the first 20 minutes of play and cannot be turned on via the command, but you need to turn it on via the Xbox Series X button.
The causes of this problem are not very well understood, as it is a wide variety of games affected, according to users. There are several reports that point a lot to Call of Duty: Black Ops Cold War as one of the hardest hit games and other users believe it is a problem related to cos-gen games. As this is a very unknown problem, if it happens to your Xbox Series X, we recommend that you contact Xbox customer service and check out the many possible solutions that users share on the official Microsoft forum.
It is important to mention that these types of inconsistencies are common in new consoles on the market, and since it appears that this is not a hardware issue, it is very likely to be fixed with an update. At present, Microsoft has not recognized this bug, so users will have to wait for a solution.
Have you had a similar problem with the Xbox Series X? What was the solution you found? Tell us in the comments.
As this is a new product, we suggest that you take the information circulating on the Internet with caution regarding problems with the console, as they can sometimes be a lie. In a video it was shown that the system was supposed to emit smoke, but in the end it was a montage and Microsoft advised not to blow smoke on the console.
Xbox Series X | S debuted on November 10. You can find more news about him on this page. Here is our review.
Stay informed with us at LEVEL UP.
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