Supply chains are in a state of constant flow, as the products pass through the various stakeholders on their journey from the production house to the consumer. Regardless of the vertical, logistics is a complex process that suffers from transparency and visibility, which leads service providers to play the system to improve margins at the expense of the final consumer.
Serve.io, a logistics of the last mile The startup is trying to make things clear by removing the intermediaries from the supply chain equation and creating transparency in its operation. "We are creating a global economy by allowing users, service providers and companies to work without intermediaries," said Roman Tsarovsky, CTO of Serve.io. "We focus on last mile logistics and we have developed technology for large logistics operators such as UPS and GrubHub to manage and send order management."
Tsarovsky talked about the many existing platforms in the logistics space that take on commissions in excess of 30%, which he considered unfair to end users. "Platforms increase business, who does it to the service provider by delivering it, collecting a service and processing fee, which is eventually combined and ends up with the consumer who pays for everything," he said.
This is where Serve.io sees the potential of the blockchain. Tsarovsky had an elegant example to explain why – "A pizza shop that produces $ 11 will eventually receive $ 8.20, a service provider that is delivering wants $ 4 but has increased by $ 2.10. user should pay the platform fees, delivery and customer service that leads to $ 24 for a $ 11 pizza. "
Show that in a transaction of $ 24, the pizza shop ends up gaining little more than $ 8 for pizza, with platforms that charge almost 40% of the final value as commissions. Tsarovsky insisted that with a global service economy running on blockchain, this practice would be drastically reduced.
Serve.io has built its technology and is leveraging its experience in the logistic space to create a global marketing campaign that can help launch its solution around the world. "We have worked with many big players in the industry and we are using the feedback we get from them to solve logistical problems and obstacles," said Tsarovsky.
Tsarovsky believes that the biggest obstacle to traction is the education of companies on the impact of the blockchain on supply chains of the future. The bad publicity of the rapid rise of cryptocurrency and its subsequent fall have created skepticism about the blockchain, especially with companies that did not have a formal initiation into technology.