Riaan Abdoll joins Exchange Telecommunications Limited


Nigeria’s leading local and international interconnection operator, Exchange Telecommunications Limited (Exchange Telecoms) is pleased to announce the addition of Riaan Abdoll to the company as Chief Revenue Officer starting November 2, 2020.

In an interview, the company’s financial controller, Oluwatoyosi Adebakin, expressed his enthusiasm for the recent award of the VAS Aggregator license by the National Communications Commission (NCC), and also welcomed Riaan into the team of experts and professionals of the ‘company.

In his words, “We are very excited about the new license as it offers us an important opportunity to satisfy our customers in new ways. Currently, Exchange Telecoms transits international calls from networks of mobile network operators (MNOs) in Nigeria to AZ destinations abroad and with this new license we assure our customers superior quality which further confirms our unwavering commitment and dedication to customer satisfaction. customer. We also see this as a diversification of our business offerings and a pivot in the future “.

Toyosi said Riaan’s exceptional skill set will add a lot of value to the company and we look forward to the extraordinary impact and commendable milestones that await us.

Riaan offers two decades of experience in key business driver roles, with skills honed from many years of agile business leadership with a focus on growth, expansion and innovation, as part of a functional operational agenda. With strategic foresight, drive and determination, it has delivered sustained performance for Africa’s most successful multi-million dollar companies. Offering expertise in the emerging markets of the Middle East and Africa, Riaan is an effective business tactician experienced in setting strategic direction, building culture, developing teams and transforming business operations to support the goals set by the Board.

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Riaan joined the Terragon Group in 2019 as Chief Revenue Officer and has led a rapid expansion of new customer acquisition. During his tenure at Terragon he led the Revenue & Customer Success teams to deliver world-class customer experience engagements for Nigeria’s largest brands (such as MTN, Access Bank, GTB, WEMA Bank, Nigerian Breweries) and supplied over 500,000 new retail consumers. Terragon remains on track to double revenue in 2020. Riaan knows what really drives conversions, mobile customer acquisition and business expansion across sub-Saharan Africa. It has successfully launched one of the leading Video-On-Demand (VOD) and Digital Media Distribution start-ups in West Africa. Riaan remains focused on expanding mobile technology services, built specifically for Sub-Saharan Africa through partnerships that leverage FINTECH & TECHNOLOGY innovations to maximize customer acquisition. Riaan has created a $ 400 million mobile promotion business for some of the largest mobile phone operators in Africa such as MTN, Vodafone and Etisalat.

A conceptual and out-of-the-box thinker, Riaan is a strategist and innovator with a solid track record in developing key operational strategies that enable large PE-backed TMT firms to thrive in turbulent economies and meet complex regulatory landscapes in world markets. A key influencer, policy setter and entrepreneurial executive, Riaan has held responsibility for all aspects of corporate P&L, operations and programs, and has engaged with companies with revenues in the tens of millions of dollars. Driven by a fundamental belief that has shaped the success of his career and the companies he has served, Riaan is passionate about investing in an organization’s people to drive sustainable success. Committed to implementing robust financial / capital raising structures and organizing operations to encourage team building and performance improvement, his work ethic is complemented by his ability to orchestrate product development and market penetration to deliver winning results. As a trusted partner of boards and investors in designing business opportunities for the future and effectively communicating a strategic project in a company, Riaan has nurtured and empowered management teams to be an integral part of business growth.

He is particularly proud to have served as a consultant or operational business leader in multifunctional teams that have delivered outstanding results in terms of sales growth and operational efficiency, as well as driving product marketing and monetization across multiple African markets. His most important positions include:

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  • Chief Revenue Officer, Terragon Group Limited, Nigeria, 2019-present
  • Founder and CEO, Chiron Integrated Services Limited, Nigeria, 2018-present
  • Country Manager West Africa, Upstream, Nigeria, 2014-2017
  • Corporate Sales Director – Banking and Financial Services, Globalcom, Nigeria, 2012-2014
  • Vice President – MEA Enterprise Sales, Clickatell, South Africa, 2010-2012

Riaan holds a Masters in Business Leadership from the University of South Africa (UNISA) and a Bachelor of Science (Biochemistry) and a Diploma in Management Development from the University of Stellenbosch Business School (USB). This wealth of experience and foresight of excellence will undoubtedly increase the market share of Exchange Telecoms.

Exchange Telecoms is authorized by the NCC to provide and manage interconnection exchange services with the following licenses;

  • Interconnection exchange
  • International access to data
  • VAS aggregator

Exchange Telecoms, founded in 2001 and resumed operations in February 2015, is Nigeria’s largest local and international interconnection carrier with 4 interconnection points nationwide and with a presence in Telehouse, London. The company is certified with three international standards;

  • ISO 9001-2015 (Quality Management System),
  • ISO 27001-2013 (Safety management system) e
  • ISO 22301-2012 (Business Continuity Management)

by the Professional Evaluation and Certification Board (PECB) and was recognized by the Association of Telecommunications Companies in Nigeria (ATCON) at the Nigeria Tech Innovation and Telecom Award in 2018 as the best interconnection service in Nigeria.

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